Incivility in Healthcare A Systems Approach

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Indranil Chakravorty MBBS PhD FRCP


The link between civility, workplace safety and patient care is not a new concept. The 2004 Institute of Medicine report, emphasised the importance of the work environment in which healthcare professionals provide care. 1 Workplace incivility that is expressed as bullying behaviour was reported by at least 1 in 5 respondents in the NHS Staff survey in 2018. 2 Almost half of these go unreported and that number seems to be falling.

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How to Cite
Chakravorty, I. (2020). Incivility in Healthcare: A Systems Approach. Sushruta Journal of Health Policy & Opinion, 12(1), 17-19.
Author Biography

Indranil Chakravorty MBBS PhD FRCP, St Georges University of London, UK

Consultant in Acute & Respiratory Medicine

Director of Medical Education

Senior Lecturer


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