Vol. 13 No. 1 (2020): The Gift of Life
Mental Health

Emotional Intelligence for Healthcare

Joseph Farmer MBBS
Coventry & Warwickshire Partnership Trust
Bio
Mita Mistry
British Acupuncture Council
Ashok Kumar Jainer MBBS FRCPsych
Coventry & Warwickshire NHS Partnership Trust, Coventry, UK
Bio
a picture of SARS-CoV-2 virus

Published 2020-04-17

Keywords

  • emotional intelligence,
  • empathy,
  • healthcare professionals

How to Cite

Farmer, J. ., Mistry, M., & Jainer, A. K. (2020). Emotional Intelligence for Healthcare . Sushruta Journal of Health Policy & Opinion, 13(1), 26–27. https://doi.org/10.38192/13.1.8

Abstract

Emotional intelligence is a term popularised by the American Psychologist Daniel Goleman[1]. It is the ability to recognise, understand and control one’s emotions and consider the impact these have on oneself and others around them, particularly in the context of social interaction. Emotional intelligence can therefore allow for the formation of strong friendships, effective leadership abilities, high performing teams, and is usually identified in high achieving individuals[2].

References

  1. Goleman, D. (1996). Emotional Intelligence. Why It Can Matter More than IQ.Learning, 24(6), 49-50.
  2. Brian McMullen. Emotional intelligence. BMJ 2003;326:030218
  3. McMullen B. Cognitive intelligence. Student BMJ2002;10:458–9.
  4. Damasio A. Descartes error. London: Picador, 1995:34–51
  5. L. Melita Prati, Ceasar Douglas, Gerald R. Ferris, Anthony P. Ammeter, M. Ronald Buckley. Emotional intelligence, leadership effectiveness, and team outcomes. The International Journal of Organizational Analysis, Vol 11, No. 1, 2003, pp.21-40.
  6. Chan JC, Sit EN, Lau WM. Conflict management styles, emotional intelligence and implicit theories of personality of nursing students: a cross-sectional study. Nurse Educ Today. 2014 Jun;34(6):934-9. doi: 10.1016/j.nedt.2013.10.012.
  7. Başoğul, Özgür. Role of Emotional Intelligence in Conflict Management Strategies of Nurses. Asian Nurs Res (Korean Soc Nurs Sci). 2016 Sep;10(3):228-233. doi: 10.1016/j.anr.2016.07.002. Epub 2016 Jul 19.
  8. Ramzan Shahid, Jerold Stirling, William Adams. Promoting wellness and stress management in residents through emotional intelligence training. Advances in Medical Education and Practice, 2018; Volume 9: 681 DOI: 10.2147/AMEP.S175299
  9. Hui‐Ching Weng Chao‐Ming Hung Yi‐Tien Liu Yu‐Jen Cheng Cheng‐Yo Yen Chi‐Chang Chang Chih‐Kun Huang. Associations between emotional intelligence and doctor burnout, job satisfaction and patient satisfaction. Medical Education Volume 45, Issue 8. First published:14 July 2011. https://doi.org/10.1111/j.1365-2923.2011.03985.x
  10. Peggy J. Wagner, PhD. Does High EI (Emotional Intelligence) Make Better Doctors? Virtual Mentor. 2006;8(7):477-479. doi: 10.1001/virtualmentor.2006.8.7.oped2-0607.